We make your property operation leaner, and your bottom line stronger.

Who we are

SkillSourceUSA manages utility activations and deactivations for 60,000 institutional single-family rental homes. For 14 years, we have handled the back-office work that portfolio owners and operators don’t want to chase: provider coordination, activation deposits, service changes, exceptions, final billing, and returned deposits.

Our mission

Cost-effective efficiency that strengthens your bottom line. Every process we build is designed to reduce wasted effort, control operating costs, and make progress measurable.

How we do it

We tailor back-office processes to each client’s systems, approvals, reporting, and standards. Our specialized back-office team supports portfolio data and records, quality control, custom workflows, and late-fee follow-up.

Beyond utilities, we also support inbound leasing calls, helping turn inquiries into executed leases.

Where WallaPM fits

SkillSource provides the operational service. WallaPM is the full-service utility platform underneath it, connecting property records, provider activity, approvals, payments, exceptions, and reporting.

Activation deposits, final bills, and returned deposits remain connected to the property. Vacant bill pay and management, analytics, and resident billing extend that visibility across the utility lifecycle.