We take care of
- Resident calls and messages, logged on the resident record
- Renewal offers and follow-up within your parameters
- Notices prepared from your templates
- HOA violation handling
Resident Services
Every resident call answered live in your company's name - 24 hours a day, 7 days a week.
You stay in control
- Renewal pricing policy
- Legal notices
- Disputes that reach an attorney
Scope and service commitments
One contact handled, or one renewal executed.
| Event | Service level |
|---|---|
| Inbound call | Calls answered within 3 rings, 24/7 |
| Message received | Messages answered within 1 business hour |
| Renewal offer | Sent 90 days before expiry |
Start with a free trial.
Try SkillSource on the work you want to hand off. We’ll agree the trial scope and terms with you before it begins.